Privacy policy

Processing Time

  • Orders are processed within 1-3 business days (excluding weekends & public holidays).
  • In high order volumes, processing may take up to 5 business days.

2. Shipping Methods & Carriers

  • We use trusted carriers like DHL eCommerce, USPS, ePacket, or local postal/courier services depending on your location.
  • You’ll receive a tracking number once your order ships, so you can track its progress.

3. Estimated Delivery Time

  • Domestic (within [Country]): 3-7 business days

  • International: 10-21 business days (may vary by country and customs handling)

  • These are estimates; delivery may be delayed by customs, postal delays, or other circumstances.

4. Shipping Rates & Free Shipping

  • Shipping cost is calculated at checkout based on weight, dimensions, and destination.
  • Free shipping is offered on orders over [insert amount, e.g. $50 / ₨X].
  • For orders under that threshold, standard rates apply.

5. Customs, Duties & Taxes

  • For international orders, import duties, taxes, and customs fees may apply. These are the responsibility of the customer.
  • We cannot control or predict these charges; they vary by country.

6. Shipping Delays & Issues

  • Delays beyond our control (e.g. customs clearance, natural disasters, carrier delays) may occur.
  • If your shipment is significantly delayed, contact us — we’ll assist in tracking or filing a claim.
  • 7. Lost, Stolen or Damaged Packages
  • Once the package is handed to the carrier, we are not liable for damage or loss during transit.
  • If your order arrives damaged or doesn’t arrive at all, please save all packaging and contact us with photos and your order number.
  • We will work with the carrier to file a claim.
  • 8. Address Accuracy & Changes
  • Please double-check your shipping address before placing an order.
  • If you need to change the address, contact us within 24 hours. We can only make changes if the order has not yet shipped.
  • We are not responsible for packages sent to incorrect or incomplete addresses by the customer.

9. Multiple Shipments

  • If you order multiple items, they may ship separately depending on inventory and fulfillment center.
  • You’ll get tracking numbers for each package.

10. Contact & Support

  • For any shipping questions, please email us at [support@astrobargain.com] or use our contact form.
  • Include your order number in all inquiries for faster assistance.