Shipping policy
Processing Time
- Orders are processed within 1–3 business days (excluding weekends and holidays).
- During high demand, processing may take up to 5 business days.
2. Shipping Options & Delivery
- Domestic Orders: Estimated delivery in 3–7 business days.
- International Orders: Estimated delivery in 10–21 business days, depending on location and customs clearance.
- Delivery times are estimates and may vary due to factors beyond our control (e.g., customs, carrier delays).
3. Shipping Costs
- Shipping costs are calculated at checkout based on order weight, size, and destination.
- Free shipping is available on orders over [Insert Amount].
4. Tracking
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 48 hours for tracking information to update.
5. Customs & Duties
- International customers are responsible for any customs duties, import taxes, or fees charged by their country.
- Aviora is not responsible for delays caused by customs.
6. Lost or Damaged Packages
- Aviora is not liable for lost, stolen, or damaged packages once they are handed to the carrier.
- If your package arrives damaged, please contact us within 48 hours with photos so we can help file a claim.
7. Address Accuracy
- Customers are responsible for providing the correct shipping address.
- Aviora is not responsible for packages sent to an incorrect or incomplete address provided at checkout.